Smart Hands
24 TopicsError During Token Creation
Amplifying this post:https://developer.equinix.com/forum/issue-creating-work-visit-request We've sent the customer toapi-experience@equinix.comas colo related APIs are involved. Hello, We are trying to automate creating work visit requests in Equinix portal using rest API's. Following the documentation , i was able to generate client creds etc and use to generate bearer token. when i used the same to submit a work visit request, i get invalid token used error. Anyone faced this ??? Any recommendations ?? Thanks in Advance3.6KViews1like0CommentsWhat Equinix Products Are You Using? 💻
Hello everyone! At Equinix, we are proud to offer a wide range of products and services to help our customers achieve their business goals. From data centers to network solutions, cloud exchange to security services, we have a variety of offerings that can meet your needs. That's why we would love to hear from you! We would like to get an understanding of which of our products you're using and how they're helping you achieve your goals. Whether it's our: Data centers: providing secure and reliable colocation solutions Network solutions: connecting you to a global network of partners and customers Cloud exchange: giving you the ability to easily and securely connect to multiple clouds Security services: protecting your critical business assets and data Interconnection solutions: allowing you to directly connect to the people, places, and things that matter most to your business Equinix Metal: providing on-demand and scalable bare metal infrastructure solutions Network Edge: delivering secure and direct access to cloud and network providers Equinix Fabric: enabling secure, direct and low-latency connections to everywhere And many more! So, we'd like to ask you a simple question: which Equinix products are you using? And feel free to share any feedback or suggestions you have about our products and services. We value your input and are always looking for ways to improve. Let's start a conversation and help each other succeed! Best, The Equinix Team13KViews1like4CommentsDid you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP)
Did you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP). Therefore, you no longer need to contact your Customer Success Manager or the Global Service Desk Ordering Smart Hands Online Log in toECP SelectOrders & Ticketsand thenSmart Hands Choose the type of request from the Smart Hands Catalog, complete the required fields, and submit your order You can bundle multiple requests into a single order, select your scheduling options, and place Large Smart Hands Orders for 24-200 cables or equipment builds of 100-500 RUs. In addition, you can now request the technician message you while they are working on your Smart Hands ticket. Resources Smart Hands Ordering Check out the newECP Video Libraryfor tips and tricks on getting the most out of ECP. Thank you, Equinix Digital Experience Team5.1KViews0likes0Comments- 7.3KViews0likes1Comment
Equinix Customer Portal Improvements
Equinix Customer Portal Improves CX Latest ECP release provides increased visibility and more self-service options The latest Equinix Customer Portal (ECP) release is making it even easier for customers to access the Equinix Support Center and to request a callback from Support in their local language. To enhance the ordering experience, Patch Panels can be ordered independently and Master Admins can see indicators of full credit holds for an IBX. With the new ECP release, customers will enjoy even more self-service options and increased visibility. Read on to learn more about the enhancements included in the latest release. Access the Equinix Support Center from ECP Customers can now use the new Support Center card on the ECP home page or the always-present Support link in the upper right corner. This speeds up creating Support Cases for Equinix Fabric, Network Edge and Equinix Precision Time from within the ECP Support Center. Request a Callback Customers can request a callback from Support from the Support Center in ECP. Support callback is available in Portuguese (Brazil and Portugal), English, Spanish (LATAM and Spain), Bulgarian, Chinese, Japanese, French (Canada). Additional languages are planned for future releases. Independent Patch Panel Ordering Customers with Cross Connect ordering permissions can now order a Patch Panel without the need to order Cross Connects. Credit Hold Visibility Master Admins will now see an indicator when there is a full credit hold on an IBX, and any specific cages or cabinets. Current policy disables access to cages and cabinets when a full credit hold is in place. For more information, refer to the ECP 2022.3 Release Readiness Cliff Notes, accessible from the Product Documentation site.5.1KViews0likes0Comments