Welcome to Smart Hands for Responsible Electronic Disposal (SHRED)

SHRED - the innovative new Smart Hands capability designed to standardize e-waste disposal through a self-service online form on the Equinix Customer Portal (ECP). SHRED is set to transform how customers manage their electronic waste, offering several key benefits:

• Cost/process optimization through preferred global disposal suppliers and terms. 
• Reduced manual coordination and overhead through automation and standardization.
• Faster revenue recognition through immediate order placement. 
• Reduced liability through mandatory user acceptance of SHRED terms. 
• Consistent customer experience on a global scale through a standardized fulfillment process. 

How SHRED Works

Previously, customers needed to submit a custom order to dispose of e-waste properly. With SHRED, there's no need for quotes—the pricing, supported equipment, and deliverables are standardized. For equipment not covered by SHRED, customers can still raise custom orders following the current process. SHRED will not replace custom orders but instead make common equipment easier to process.