MattAllen's avatar
MattAllen
Level 1
2 years ago
Status:
Investigating

Work Visit Email Notification

Hi, would it be possible to look into whether its feasible to email the Ordering Contact and any other notification contacts when a visitor signs in on site via a Work Visit. It would be handy to know that the visitor has arrived on site and signed in successfully.

Thanks,

Matt

  • This would be very helpful indeed.

    I often wonder if 'someone is already in the IBX', when an issue appears in one of the racks near the one the engineer is planned access for. It would be very helpful to see that I can contact that person right now...

    Good thinking Matt!

    Tom

     

  • Jantzen's avatar
    Jantzen
    Equinix Employee
    Status changed:
    New
    to
    Investigating

    Thanks for your idea! I’ve spoken with the product team regarding this request, and they’ve added it to their backlog. This specific request would be a large effort with our existing system. We are in the middle of a larger effort to evaluate a new system that could make this request much easier. We will keep this idea open to gather additional support.

  • Jantzen's avatar
    Jantzen
    Equinix Employee

    Thanks for submitting an idea! Hopefully other community members will add their support to this idea as well. In the meantime, feel free to add any additional thoughts you might have to this idea so we can better explore with the product teams.